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Glaize

You can view our current lead times <a href="https://help.glaize.co/en-GB/how-long-do-orders-take-401245">here</a>.Once your order has been despatched, you&apos;ll also receive a confirmation email with your tracking link.&#xA0;Please note that if you have ordered made-to-measure gels, we can&apos;t begin to process your order without receiving photos of your hands, which should be uploaded via the unique link that you were emailed. Please&#xA0;<a class="fr-strong" href="https://help.glaize.co/en-GB/contact" rel="noopener noreferrer" target="_blank">get in touch</a>&#xA0;if you haven&apos;t received your unique link.&#xA0;

You can view our current lead times here. Once your order has been despatched, you'll also receive a confirmation email with your tracking link. Please note that if you have ordered made-to-measure gels, we can't begin to process your order without r

Where's my order?

Account/Order Queries

What are Glaize stick-on gels made of?

What does toxin-free mean?

Do Glaize gels contain acrylates?

Are your gels vegan and cruelty-free?

Can I wear Glaize gels if I'm pregnant?

What are you doing to become more sustainable?

I'm allergic to gel nails, will Glaize gels be safe for me to wear?

Can I wear Glaize gels whilst swimming in a pool/in the sea?

Are Glaize gels suitable for children?

Where are Glaize gels made?

How does it work?

How long do Glaize gels last?

Are Glaize gels reusable?

Do Glaize gels have a shelf life?

Will my gels react to other products such as moisturisers, SPF and hand cream?

Product & Ingredients

Why do I need to take photos of my hands?

Why do I need to place my fingers on a standard-sized card when taking photos?

What card should I use to take my photos with?

Resizing: What if my made-to-measure gels don’t fit my nails properly?

I’ve grown out/changed the shape of my nails since scanning my hands. How can I update the size of my made-to-measure gels?

What's the difference between standard-sizing and made-to-measure?

How to take your hand photos

Can I upload photos will nail polish on for sizing?

Do I need to send in photos of my toes/feet for pedicure gels?

Will Glaize gels make my nails longer?

Sizing

How long do orders take?

How much does shipping cost?

Do you ship internationally?

What happens if I’m not satisfied with my gels?

Do you accept returns?

Delivery & Returns

Do I need to upload new photos every time I order?

What happens if I don't upload any photos of my hands?

Can I order gels for multiple people in one order?

Trouble accessing account - repeat customers

Will I receive more than one starter kit in my order?

Can I cancel or make any changes to my order after placing it?

How will my order be packaged?

How to prep Your nails

How to apply Glaize gels

How to remove excess length from your gels

How to remove Glaize gels without any damage

My gels won't stick down, can you help?

My gels are lifting at the tips, can you help?

How to apply your stick-on gel pedicure

How to apply Stick 'N' Mix nail art stickers

My gels have ragged/torn edges, can you help?

Application & Removal

Things to avoid when applying your gels

Top tips for applying your Glaize gels

How to keep your nails healthy and free from damage

Top Tips & Things to Avoid When Applying Your Gels

How do I set up a subscription?

How do I cancel my subscription?

How can I change the products in my subscription?

Can I pause or skip my subscription?

How do your subscriptions work?

How can I get another starter kit?

Subscriptions

What is your Christmas returns policy?

Can I order gifts for multiple people in one order?

How long will my order take to be delivered?

When is the last date to place an order for delivery before Christmas?

What happens if I've received gels as a gift and I'm not happy with them?

Christmas 🎄

Where's my order?Updated 7 days ago