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Glaize

Need some help with your Glaize order, or have any questions about our made-to-measure gels? You can find all of our FAQs and information on ingredients, how to apply your gels and how to get in touch with us to speak to customer service in our help centre. 

Glaize | Help centre 

What are Glaize stick-on gels made of?

What does toxin-free mean?

Do Glaize gels contain acrylates?

Are your gels vegan and cruelty-free?

Can I wear Glaize gels if I'm pregnant?

What are you doing to become more sustainable?

I'm allergic to gel nails, will Glaize gels be safe for me to wear?

Can I wear Glaize gels whilst swimming in a pool/in the sea?

Are Glaize gels suitable for children?

Where are Glaize gels made?

How does it work?

How long do Glaize gels last?

Are Glaize gels reusable?

Do Glaize gels have a shelf life?

Will my gels react to other products such as moisturisers, SPF and hand cream?

Product & Ingredients

Why do I need to take photos of my hands?

Why do I need to place my fingers on a standard-sized card when taking photos?

What card should I use to take my photos with?

Resizing: What if my made-to-measure gels don’t fit my nails properly?

I’ve grown out/changed the shape of my nails since scanning my hands. How can I update the size of my made-to-measure gels?

What's the difference between standard-sizing and made-to-measure?

How to take your hand photos

Can I upload photos will nail polish on for sizing?

Do I need to send in photos of my toes/feet for pedicure gels?

Will Glaize gels make my nails longer?

Sizing

How long do orders take?

How much does shipping cost?

Do you ship internationally?

What happens if I’m not satisfied with my gels?

Do you accept returns?

Delivery & Returns

Do I need to upload new photos every time I order?

What happens if I don't upload any photos of my hands?

Can I order gels for multiple people in one order?

Trouble accessing account - repeat customers

Where's my order?

Will I receive more than one starter kit in my order?

Can I cancel or make any changes to my order after placing it?

How will my order be packaged?

Account/Order Queries

How to prep Your nails

How to apply Glaize gels

How to remove excess length from your gels

How to remove Glaize gels without any damage

My gels won't stick down, can you help?

My gels are lifting at the tips, can you help?

How to apply your stick-on gel pedicure

How to apply Stick 'N' Mix nail art stickers

My gels have ragged/torn edges, can you help?

Application & Removal

Things to avoid when applying your gels

Top tips for applying your Glaize gels

How to keep your nails healthy and free from damage

Top Tips & Things to Avoid When Applying Your Gels

How do I set up a subscription?

How do I cancel my subscription?

How can I change the products in my subscription?

Can I pause or skip my subscription?

How do your subscriptions work?

How can I get another starter kit?

Subscriptions

What is your Christmas returns policy?

Can I order gifts for multiple people in one order?

How long will my order take to be delivered?

When is the last date to place an order for delivery before Christmas?

What happens if I've received gels as a gift and I'm not happy with them?

Christmas 🎄

What our gels are made of, allergy info, sustainability & who can wear Glaize gels

How our sizing works & how to make changes to your sizing

Delivery info & what to do if you're not happy with your order

How to apply & remove your gels, including our handy video tutorials

Top tips for getting your gels to last as long as possible, as well as maintaining healthy nails

Everything you need to know about shopping with Glaize for Christmas

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