Resizing: What if my made-to-measure gels don’t fit my nails properly?Updated 2 days ago

We've been working hard to create the perfect fit, but if something's not quite right, please complete this form and we'll sort out your sizing ASAP! We will require you to take photos of the gels applied to your nails to help us identify where changes need to be made. 

On your first order of made-to-measure gels, we are happy to resize and replace your gels free of charge, and we will send replacements for each set ordered, e.g. if you ordered 3 sets in your first order, we will send 3 replacements. We start by sending 1 set, and then once you have confirmed to our customer service team that you are happy with the sizing and would like to receive any remaining sets, we will re-despatch any additional sets that need replacing. 

For subsequent orders, if you'd like any sizing changes made for the future, please submit your updated sizing requests via this form, and we will apply any requested changes to future orders (that are yet to be despatched). 

Please note, we will do our best to honour any requests for different colours that are made on the resize form, but we cannot guarantee that these will be honoured. If we cannot honour these, we will send colours as per your original order.