Do you accept returns?Updated 4 days ago

Made-to-Measure Stick-On Gel Manicures

Because each set of gels created is custom-sized, we do not accept returns of made-to-measure gels. We are committed to ensuring you love your gels as much as possible, and as such, should there be any issue, we ask that you contact us here with photos of your gels on your nails, and a description of the issue(s). 

Standard fit Stick-On Gel Manicures & Pedicures

We accept returns of Stick 'N' Mix or standard-sized gel manicures and gel pedicures if they haven't been used and are in their original packaging, within 30 days of despatch - contact us here to find out more.

Our standard sized gels are not eligible for return if they have been used, even if the sizing was not right for you.

Unfortunately, we cannot accept returns on sale items or gift cards. If you have purchased a gift set, you are not able to return individual products from within the gift set - it must be returned in it's entirety.  Please note we do not offer free returns and are unable to refund shipping costs or return postage.

You can view our refund policy in full here.

If you're contacting us about a gift that you have received, please make sure that you are able to provide the order number, full name and email address of the original purchaser. Without these details, we may not be able to help you.